Swipy

Refund Policy

Refund Policy

At Appasamy Restaurants, we strive to provide the best dining experience possible for our customers. If you are dissatisfied with your dining experience or encounter any issues with your order, please review our refund policy below:

  1. Refund Eligibility:

    • Refunds may be granted in the following circumstances:
      • Incorrect or incomplete order.
      • Food quality issues, such as undercooked or spoiled food.
      • Service-related issues, including long wait times or rude behavior from staff.
    • Refunds are subject to management approval and discretion.

  2. Requesting a Refund:

    • To request a refund, please contact our restaurant staff immediately or speak with a manager on duty.
    • Provide details of the issue, including your order number, description of the problem, and any relevant photos or documentation.
    • Refund requests must be made at the time of service or within 24 hours of the dining experience.

  3. Refund Process:

    • Once your refund request is received and approved, we will process the refund within [number] business days.
    • Refunds will be issued back to the original method of payment used for the transaction.

  4. Refund Limitations:

    • Refunds will not be granted for:
      • Change of mind or personal taste preferences.
      • Consumed or partially consumed food items.
    • Refunds may be issued as store credit or vouchers at the discretion of management.

  5. Customer Satisfaction:

    • Your satisfaction is important to us. If you have any concerns or feedback about your dining experience, please let us know so that we can address them promptly.

  6. Contact Us: